401k Record

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Citizens Financial Group 401(k)

Recordkeeping fees per participant · CFG Retirement Savings Plan · plan year 2024

$0.35

Higher than 1% of the 790 plans over $1B that report it.

Source

= $8,384 / 23,881
Schedule H, line 2i(3); OTH_RECORDKEEPING_FEES_AMT pos 160; filing 20250930144855NAL0012421393001, received 2025-09-30
participants_with_balance: Form 5500, line 6g(2); PARTCP_ACCOUNT_BAL_CNT pos 78; filing 20250930144855NAL0012421393001, received 2025-09-30

10th: $6.72median $34.2890th: $56.58

Percentiles compare this plan with the Schedule H plans over $1B in assets of the same plan year, excluding final filings; shown only where at least 50 comparable plans report the figure. Plan year 2024-01-01 to 2024-12-31, filing received 2025-09-30.

Cost and contributions

Administrative expenses excluding investment management, per participant

$3.37

10th: $9.43median $44.4790th: $97.55

Higher than 3% of the 1,045 plans over $1B that report it.

Source

= $80,405 / 23,881
derived, admin_expenses (2i(12)) minus invst_mgmt_fees (2i(5)), floored at 0; filing 20250930144855NAL0012421393001, received 2025-09-30
participants_with_balance: Form 5500, line 6g(2); PARTCP_ACCOUNT_BAL_CNT pos 78; filing 20250930144855NAL0012421393001, received 2025-09-30

Administrative expenses per participant

$74.26

10th: $24.33median $70.0390th: $174.36

Higher than 53% of the 1,076 plans over $1B that report it.

Source

= $1,773,491 / 23,881
Schedule H, line 2i(12) total administrative expenses; TOT_ADMIN_EXPENSES_AMT pos 109; filing 20250930144855NAL0012421393001, received 2025-09-30
participants_with_balance: Form 5500, line 6g(2); PARTCP_ACCOUNT_BAL_CNT pos 78; filing 20250930144855NAL0012421393001, received 2025-09-30

Administrative expenses as a share of assets

0.055%

10th: 0.013%median 0.046%90th: 0.111%

Higher than 59% of the 1,076 plans over $1B that report it.

Source

= $1,773,491 / $3,249,944,772
Schedule H, line 2i(12) total administrative expenses; TOT_ADMIN_EXPENSES_AMT pos 109; filing 20250930144855NAL0012421393001, received 2025-09-30
assets_eoy: Schedule H, Part I line 1f col (b); TOT_ASSETS_EOY_AMT pos 61; filing 20250930144855NAL0012421393001, received 2025-09-30

Employer contributions per participant

$3,571

10th: $1,442median $3,74490th: $8,760

Higher than 47% of the 1,135 plans over $1B that report it.

Source

= $85,289,218 / 23,881
Schedule H, Part II line 2a(1)(A); EMPLR_CONTRIB_INCOME_AMT pos 68; filing 20250930144855NAL0012421393001, received 2025-09-30
participants_with_balance: Form 5500, line 6g(2); PARTCP_ACCOUNT_BAL_CNT pos 78; filing 20250930144855NAL0012421393001, received 2025-09-30

Employer share of total contributions

34.3%

10th: 19.8%median 33.4%90th: 47.5%

Higher than 54% of the 1,135 plans over $1B that report it.

Source

= $85,289,218 / $248,501,304
Schedule H, Part II line 2a(1)(A); EMPLR_CONTRIB_INCOME_AMT pos 68; filing 20250930144855NAL0012421393001, received 2025-09-30
total_contrib: Schedule H, line 2a(3); TOT_CONTRIB_AMT pos 72; filing 20250930144855NAL0012421393001, received 2025-09-30

Plan terms, as stated in Citizens Financial Group, Inc.'s SEC filings

Employer match

“The Company sponsors a 401(k) Plan under which employee contributions are matched by the Company dollar for dollar up to 4% after the employee completes of one year of service.”

Form 10-K filed 2026-02-12, for the year ended 2025-12-31 · benefits note, 10-K benefits note · source document

Terms quoted from the filing for the year ended 2025-12-31. Figures cover plan year 2024. The plan document governs.

Plan features

2E profit-sharing · 2F ERISA 404(c) plan · 2G fully participant-directed · 2J 401(k) feature · 2K 401(m) arrangement · 2R participant brokerage window · 2T default investment (QDIA) · 3H controlled-group sponsor · Form 5500, line 8a; TYPE_PENSION_BNFT_CODE pos 81; filing 20250930144855NAL0012421393001, received 2025-09-30

Full record, CFG Retirement Savings Plan

FieldValueSource
Plan sponsorCITIZENS FINANCIAL GROUP, INC.Form 5500, Part II line 2a; SPONSOR_DFE_NAME pos 19; filing 20250930144855NAL0012421393001, received 2025-09-30
Plan nameCFG RETIREMENT SAVINGS PLANForm 5500, line 1a; PLAN_NAME pos 16; filing 20250930144855NAL0012421393001, received 2025-09-30
Sponsor EIN / plan number05-0412693 / 002Form 5500, line 2b; SPONS_DFE_EIN pos 44; filing 20250930144855NAL0012421393001, received 2025-09-30
Plan typesingle-employerForm 5500, Part I line A; TYPE_PLAN_ENTITY_CD pos 4; filing 20250930144855NAL0012421393001, received 2025-09-30
Sponsor locationJOHNSTON, RIForm 5500, line 2a; SPONS_DFE_MAIL_US_STATE pos 25; filing 20250930144855NAL0012421393001, received 2025-09-30
Industry (business code)522110, Finance and insuranceForm 5500, line 2d; BUSINESS_CODE pos 46; filing 20250930144855NAL0012421393001, received 2025-09-30
Plan year2024-01-01 to 2024-12-31Form 5500, Part I plan year; FORM_PLAN_YEAR_BEGIN_DATE pos 2; filing 20250930144855NAL0012421393001, received 2025-09-30
Filing received2025-09-30Form 5500, EFAST2 receipt date; DATE_RECEIVED pos 102; filing 20250930144855NAL0012421393001, received 2025-09-30
Final filingnoForm 5500, Part I line B; FINAL_FILING_IND pos 8; filing 20250930144855NAL0012421393001, received 2025-09-30
Amended filingnoForm 5500, Part I line B; AMENDED_IND pos 7; filing 20250930144855NAL0012421393001, received 2025-09-30
Participants, beginning of year26,647Form 5500, line 5; TOT_PARTCP_BOY_CNT pos 71; filing 20250930144855NAL0012421393001, received 2025-09-30
Active participants17,701Form 5500, line 6a(2); TOT_ACTIVE_PARTCP_CNT pos 72; filing 20250930144855NAL0012421393001, received 2025-09-30
Participants, end of year25,795Form 5500, line 6f; TOT_ACT_RTD_SEP_BENEF_CNT pos 77; filing 20250930144855NAL0012421393001, received 2025-09-30
Participants with an account balance23,881Form 5500, line 6g(2); PARTCP_ACCOUNT_BAL_CNT pos 78; filing 20250930144855NAL0012421393001, received 2025-09-30
Total assets, beginning of year$2,930,113,664Schedule H, Part I line 1f col (a); TOT_ASSETS_BOY_AMT pos 30; filing 20250930144855NAL0012421393001, received 2025-09-30
Total assets, end of year$3,249,944,772Schedule H, Part I line 1f col (b); TOT_ASSETS_EOY_AMT pos 61; filing 20250930144855NAL0012421393001, received 2025-09-30
Net assets, end of year$3,249,746,010Schedule H, line 1l col (b); NET_ASSETS_EOY_AMT pos 67; filing 20250930144855NAL0012421393001, received 2025-09-30
Total income$679,564,710Schedule H, Part II line 2d; TOT_INCOME_AMT pos 97; filing 20250930144855NAL0012421393001, received 2025-09-30
Net income$319,840,967Schedule H, line 2k; NET_INCOME_AMT pos 111; filing 20250930144855NAL0012421393001, received 2025-09-30
Employer contributions$85,289,218Schedule H, Part II line 2a(1)(A); EMPLR_CONTRIB_INCOME_AMT pos 68; filing 20250930144855NAL0012421393001, received 2025-09-30
Participant contributions$132,337,115Schedule H, line 2a(1)(B); PARTICIPANT_CONTRIB_AMT pos 69; filing 20250930144855NAL0012421393001, received 2025-09-30
Other contributions (incl. rollovers)$30,874,971Schedule H, line 2a(1)(C); OTH_CONTRIB_RCVD_AMT pos 70; filing 20250930144855NAL0012421393001, received 2025-09-30
Total contributions$248,501,304Schedule H, line 2a(3); TOT_CONTRIB_AMT pos 72; filing 20250930144855NAL0012421393001, received 2025-09-30
Benefit payments$356,869,038Schedule H, line 2e(4); TOT_DISTRIB_BNFT_AMT pos 101; filing 20250930144855NAL0012421393001, received 2025-09-30
Total expenses (incl. benefit payments)$359,723,743Schedule H, line 2j; TOT_EXPENSES_AMT pos 110; filing 20250930144855NAL0012421393001, received 2025-09-30
Total administrative expenses$1,773,491Schedule H, line 2i(12) total administrative expenses; TOT_ADMIN_EXPENSES_AMT pos 109; filing 20250930144855NAL0012421393001, received 2025-09-30
Contract administrator fees$0Schedule H, line 2i(2); CONTRACT_ADMIN_FEES_AMT pos 106; filing 20250930144855NAL0012421393001, received 2025-09-30
Recordkeeping fees$8,384Schedule H, line 2i(3); OTH_RECORDKEEPING_FEES_AMT pos 160; filing 20250930144855NAL0012421393001, received 2025-09-30
IQPA audit fees$67,821Schedule H, line 2i(4); IQPA_AUDIT_FEES_AMT pos 161; filing 20250930144855NAL0012421393001, received 2025-09-30
Investment advisory and management fees$1,693,086Schedule H, line 2i(5); INVST_MGMT_FEES_AMT pos 107; filing 20250930144855NAL0012421393001, received 2025-09-30
Administrative expenses excluding investment management$80,405derived, admin_expenses (2i(12)) minus invst_mgmt_fees (2i(5)), floored at 0; filing 20250930144855NAL0012421393001, received 2025-09-30
Held in master trusts$0Schedule H, line 1c(11) col (b); INT_MASTER_TR_EOY_AMT pos 53; filing 20250930144855NAL0012421393001, received 2025-09-30
Held in common/collective trusts$3,064,214,796Schedule H, line 1c(9) col (b); INT_COMMON_TR_EOY_AMT pos 51; filing 20250930144855NAL0012421393001, received 2025-09-30
Held in mutual funds$6,523,793Schedule H, line 1c(13) col (b); INT_REG_INVST_CO_EOY_AMT pos 55; filing 20250930144855NAL0012421393001, received 2025-09-30
Independent auditorDELOITTE AND TOUCHE LLPSchedule H, Part III line 3a; ACCOUNTANT_FIRM_NAME pos 116; filing 20250930144855NAL0012421393001, received 2025-09-30

Position = column in the DOL layout for form year 2024. Filing 20250930144855NAL0012421393001, received 2025-09-30.

Service providers paid directly by the plan

ProviderRelationshipService codesDirect compensationIndirect
EMPOWER ADVISORY GROUP, LLCNONE 28 Investment management; 26 Investment advisory (participants); 50 Direct payment from the plan $1,508,239no
EMPOWER ANNUITY INSURANCE COMPANYrecordkeeperNONE 64 Recordkeeping fees; 15 Recordkeeping and information management; 37 Participant loan processing; 50 Direct payment from the plan $946,728yes
MERCER INVESTMENT CONSULTING INCNONE 99 Other fees; 27 Investment advisory (plan); 50 Direct payment from the plan $107,678no
WILLIS TOWERS WATSON US LLCNONE 99 Other fees $86,200no
DELOITTE & TOUCHE LLPNONE 10 Accounting (including auditing); 50 Direct payment from the plan $67,821no
EMPOWER FINANCIAL SERVICES, INC.NONE 33 Securities brokerage $5,260no
QDRO CONSULTANTS COMPANY, LLCNONE 99 Other fees; 16 Consulting (general); 50 Direct payment from the plan $4,200no

Schedule C Part I line 2: name (a), service codes (b), relationship (c), direct compensation paid by the plan (d), indirect compensation received (e). Filing 20250930144855NAL0012421393001, received 2025-09-30.

What changed since the 2023 plan year

Figure20232024Change
Total assets$2,930,113,664$3,249,944,77210.9%
Participants with a balance24,53023,881-2.6%
Administrative expenses$2,134,131$1,773,491-16.9%
Recordkeeping fees per participant$22.48$0.35-98.4%
Employer contributions$82,306,230$85,289,2183.6%

Prior filing 20240925111010NAL0028904994001, received 2024-09-25; the plan years are contiguous.

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Sponsor name as filed: CITIZENS FINANCIAL GROUP, INC.; SEC registrant: CITIZENS FINANCIAL GROUP INC/RI (CIK 759944, matched by EIN).